DS Hardware Support

Technical support and warranty

Get immediate order status assistance, submit a two-year warranty replacement request, or consult our engineering team regarding GaN charger wattage and cable compatibility.

24h

Max response time

2 Years

Hardware coverage

30,000+

Bend test rating

Warranty & Claims

Direct technical assistance

Provide your hardware model name and order reference number below. Replacement warranty claims and thermal compatibility questions receive direct technical support within one business day.